Contact Us

Stores Enquiry

If you have a query about stock, opening times, locations or servicing at any of our stores please contact the relevant store by visiting our stores page. If you are unsure where the nearest store is, our stores page contains a store finder to help you. All you need is your postcode.

Mail Order

For any mail order enquiries, please contact our MailOrder/Customer Services team on 0800 298 8898.

If you would prefer, please contact us via email by clicking on the link that's most relevant to your enquiry:

Alternatively, send us an email at with the topic of your enquiry in the subject line - this will help us direct your enquiry to the right person and speed up the response time.

Or via post: Returns
2 Thornberry Way

Opening Hours

Monday - Friday
9am - 5:30pm


CycleSurgery always welcomes applications from Shopfloor or Workshop people who have experience in the cycle trade, a passion for cycling and who want to work their way up in a company where they can make a real difference. For details of applications now open, please visit our Jobs pages.

Press or B2B

For any Press or Business to Business enquiries, see our Press pages.