Specialized Concept Store
CycleSurgery have had a partnership with Specialized Bicycles for over 10 years, promoting and selling their market leading and innovative products. Now Cycle Surgery are delighted to be working with Specialized as the chosen dealer to open their newest concept store in the heart of London's Covent Garden.
Dion Taylor, MD at CycleSurgery had this to say:
"We never forget that the underlying strength of any cycle shop is the ability to engage with every customer on every type of bike. Not only will this store have state of the art cycle products from the amazing Specialized design team, but will offer fantastic customer service and the fully equipped workshop that a central London bike shop needs at a time when cycling is growing on a daily basis. This partnership cements an already strong relationship with the Specialized Team. We are proud to be working closely with one of the best known and respected bicycle brands in the world."
Mark Cavendish visits the store!
Mark Cavendish Launches Right To Play's 2012 Charity Bike Ride at the Specialized Covent Garden Concept Store. Press Release - pdf document
See the Specialized range online
View the entire range of Specialized products, including everything we stock at our concept store, online!
Here you'll find all of your favourite Specialized products including S-Works gear, BG FIT clothing & equipment, bikes, helmets, saddles and much more!
Customer Testimonials
"I recently had the pleasure of dealing with Sam from Specialized regarding a bit of a tricky query about some Specialized wheels I'd purchased. Unfortunately, the answer turned out to be bad news, but you have to take the rough with the smooth.
You have an exceptional employee in Sam. I found his willingness to assist, e-mail manner, product knowledge and detailed answers regarding my queries refreshing in comparison with other bike retailers I've had to deal with in the past.
Keep up the good work Sam!
Thanks,"
Dhana, 30th August 2011
"I popped into your shop this morning to get some info on the Tricross and Allez bikes. I just wanted to mention that the guy who helped me (Geoff), is out and out the most helpful person I've spoken to about buying a new bike, and I've been to quite a few shops already. I'm still shopping around researching a couple of different brands, but the level of service is really steering me towards the Specialized brand – especially as it's a great indicator of post-sale service.
So many bike shops seem to just want you in and out as soon as possible, while Geoff took time to answer pretty much every question I had, and even some I didn't know I had."
James B, 21st July 2011
Workshop Services
Our Workshop mechanics are Cytec qualified which is the benchmark for quality service in our industry. Our workshop has all the necessary tools and parts to get your bike fixed up and back on the road, usually with same day service. If the repair requires a specialist part then we can special order it in for you and book your repair as soon as it arrives. Our workshop team are happy to answer customer enquiries and give good honest advice to help you decide what level of service your bike needs.
In order to give you a transparent overview of pricing for all activities carried out in our workshops, we have listed approximate costs below. All prices serve only as a guideline and can vary depending on the age, condition and type of bike. There is a minimum labour charge of £10. We will always happily give you an approximate quote for any jobs not listed below. All parts are charged separately.
Please note: There will be an additional labour charge for fitting new parts and accessories, e.g. Brake blocks, cables, chain etc.
For further details on what each service includes, please click on the service title below:
| Back on the road Service | £30 |
|---|---|
| General Service (including de-grease) | £60 |
| Full Service | £120 |
| Suspension Servicing | See here for details |
Wheel Building
Standard wheel building prices are below, although these may vary for specialist wheels e.g. bladed spokes, downhill, BMX or Brompton
| Standard (with purchase of new hub & rim) | £40 per wheel |
|---|
General Maintenance
Labour charges for various maintenance jobs (Parts will be charged for separately)
| Front+rear gear adjustment | from £20 |
|---|---|
| Brake adjustment (not hydraulic) | from £10 |
| True wheel | from £15 |
| Replace broken spoke | from £20 |
| Fit new tube or tyre | from £12 (£20 for both wheels) |
| Fit new rear tube/tyre to hub geared bike | from £20 |
| Fit new rear tube or tyre (covered in chainguards) | from £20 |
| Fit new wheel (front) | from £15 |
| Fit new wheel (rear) inc. realignment of gears | from £20 |
| Hydraulic brake bleeding (per brake) | from £25 |
| Hydraulic brake service (per brake) | from £30 |
Replacement of Individual Parts
Labour charges for the replacement of individual parts (Parts will be charged for separately)
| Bottom bracket fit inc re-cutting of thread | from £30 |
|---|---|
| Bottom bracket fit for Hollowtech II type inc facing | from £30 |
| Headset inc headtube inspection | from £30 |
| Gear cable | from £15 |
| Brake block or cable (caliper brake) | from £15 |
| Brake block or cable (centre pull / V-brake) | from £15 |
| Fit new derailleur (front or rear) inc set up gears | from £30 |
| Block & chain inc gear set up, lube mechs & cables | from £30 |
| Full Mudguard Sets | £20 |
| Computer | £10 |
| Rack | £15 |
| Grips/Bar tape | £10 |
| Misc Accessory Fitting | £10 |
Bike Storage Costs
We have very limited space for bike storage and would therefore ask that customers collect their bike on the day of repair. We are forced to charge a bike storage supplement of £10 per day, calculated from the day of repair to the day of collection.
Service Plans
Why not take the hassle and some of the cost out of maintaining your new cycle by choosing one of the new service plans that we have on offer? All our stores have fully functioning workshops with experienced mechanics who will keep your bike riding at its most efficient.
Our Service Plan Options
| Plan One - One General Service (RRP £60) within the first year of ownership * | £40 |
|---|---|
| Plan Two - Two General Services (RRP £120) within 18 months of ownership * | £70 |
| Plan Three - Three General Services (RRP £180) within two years of ownership * | £100 |
Our Service Plans can be purchased for cycles sold by Cycle Surgery at the time of purchase and up to 6 weeks after purchase only.
* Our Service Plans do not cover the cost of parts, suspension units, hydraulic brakes or parts de-greasing. Service Plan vouchers are non-replaceable and non-refundable. Click here for full Terms + Conditions
View CycleSurgery Specialized Concept Store in a larger map
Opening Hours
- Monday
- 10am - 7pm
- Tuesday
- 10am - 7pm
- Wednesday
- 10am - 7pm
- Thursday
- 10am - 8pm
- Friday
- 10am - 7pm
- Saturday
- 10am - 7pm
- Sunday
- 11:30am - 5:30pm
Bank Holiday Hours
- Bank Holiday Monday
- 10am - 6pm
Address
Store Manager
Vicente Pinazo
