Bristol Store
Welcome to Cycle Surgery Bristol. A cycle shop, in a cycle city, run by friendly guys who live to cycle. We would love to get you out on a bike enjoying the ride and everything cycling has to offer. Our staff all own several bikes and love riding. We are dedicated to helping you find the same levels of enjoyment, sharing experiences so you can make the right choices and to keeping your favourite steed running in a perfect condition.
With a state of the art, totally equipped workshop and a talented, fully qualified, mechanic who is always ready to deliver the sort of service you deserve. Matt is ready and willing to meet your bike servicing requirements, no matter how big or small you think the job is. You'll know your bike is in safe hands when you book it in at CycleSurgery Bristol. Delivering a high quality service is paramount and always delivered with a cheeky smile.
Need advice? Then you've come to the right place! All of our staff here at Bristol are passionate about cycling and endeavor to be able to provide the best advice in every aspect of cycling. Whether it be Commuting, BMX, mountain biking, touring, road racing, time trials, you name it, if it's got two wheels then we love it.
The Bristol store offers a vast range of cycling apparel, accessories and bikes from a large variety of different brands.
CycleSurgery Bristol can be found in the existing Snow+Rock store in Shield Retail Centre. We're open 7 days a week so come in and see why our stores are some of the UK's favourite bike shops.
Customer Testimonials
"My experience with Cycle Surgery has been fantastic. The chap I spoke to in the Bristol branch was hugely helpful and very patient (as I know very little about bikes!). The advice was spot on and the process of ordering through to delivery was slick. Thank you, I will definitely recommend you."
Kathryn, 1st May 2012
"I would just like to say what a pleasant experience I had during my first time dealing with your company. Mark was friendly, knowledgeable and efficient, fixing my bike as I waited. He pointed out some various issues with my bike which has made me mindful of the fact it is probably time to buy a new one. He also informed me of the bike to work scheme that would get me a reduction off a new bike.
I have worked in a Customer Service role for a while and am usually unimpressed by the service I get from other companies. However this was not the case at your Bristol store, so this is why I will be buying my new bike from your company. I know the in-store assembly and servicing will be done to a high standard and if there are any problems it will be rectified with the minimum imposition."
Mr J Cosstick, 14th October 2010
Workshop Services
Our Workshop mechanics are Cytec qualified which is the benchmark for quality service in our industry. Our workshop has all the necessary tools and parts to get your bike fixed up and back on the road, usually with same day service. If the repair requires a specialist part then we can special order it in for you and book your repair as soon as it arrives. Our workshop team are happy to answer customer enquiries and give good honest advice to help you decide what level of service your bike needs.
In order to give you a transparent overview of pricing for all activities carried out in our workshops, we have listed approximate costs below. All prices serve only as a guideline and can vary depending on the age, condition and type of bike. There is a minimum labour charge of £10. We will always happily give you an approximate quote for any jobs not listed below. All parts are charged separately.
Please note: There will be an additional labour charge for fitting new parts and accessories, e.g. Brake blocks, cables, chain etc.
For further details on what each service includes, please click on the service title below:
| Full Service | £89 |
|---|---|
| General Service | £45 |
| General Service + Drive Train De-Grease | £53 |
| Suspension Servicing | See here for details |
Wheel Building
Standard wheel building prices are below, although these may vary for specialist wheels e.g. bladed spokes, downhill, BMX or Brompton
| Standard (with purchase of new hub & rim) | £40 per wheel |
|---|---|
| Tubeless or BMX (with purchase of new hub & rim) | £45 per wheel |
| Optional Extras | |
| Black Spokes | £9 / wheel |
| Alloy nipples | £9 / wheel |
| Cut out old spokes | £9 / wheel |
General Maintenance
Labour charges for various maintenance jobs (Parts will be charged for separately)
| Front+rear gear adjustment | from £18 |
|---|---|
| Brake adjustment (not hydraulic) | from £9 |
| True wheel | from £9 |
| Replace broken spoke | from £9 |
| Fit new tube or tyre | from £9 |
| Fit new rear tube/tyre to hub geared bike | from £13.50 |
| Fit new rear tube or tyre (covered in chainguards) | from £22.50 |
| Fit new wheel (front) | from £9 |
| Fit new wheel (rear) inc. realignment of gears | from £18 |
| Hydraulic brake bleeding (per brake) | from £18 |
| Hydraulic brake service (per brake) | from £27 |
Replacement of Individual Parts
Labour charges for the replacement of individual parts (Parts will be charged for separately)
| Bottom bracket fit inc re-cutting of thread | from £22.50 |
|---|---|
| Bottom bracket fit for Hollowtech II type inc facing | from £22.50 |
| Headset inc headtube inspection | from £22.50 |
| Gear cable | from £13.50 |
| Brake block or cable (caliper brake) | from £9 |
| Brake block or cable (centre pull / V-brake) | from £9 |
| Fit new derailleur (front or rear) inc set up gears | from £22.50 |
| Block & chain inc gear set up, lube mechs & cables | from £22.50 |
Bike Storage Costs
We have very limited space for bike storage and would therefore ask that customers collect their bike on the day of repair. We are forced to charge a bike storage supplement of £10 per day, calculated from the day of repair to the day of collection.
Service Plans
Why not take the hassle and some of the cost out of maintaining your new cycle by choosing one of the new service plans that we have on offer? All our stores have fully functioning workshops with experienced mechanics who will keep your bike riding at its most efficient.
Our Service Plan Options
| Plan One - One General Service (RRP £45) within the first year of ownership * | £35 |
|---|---|
| Plan Two - Two General Services (RRP £90) within 18 months of ownership * | £65 |
| Plan Three - Three General Services (RRP £135) within two years of ownership * | £99 |
Our Service Plans can be purchased for cycles sold by Cycle Surgery at the time of purchase and up to 6 weeks after purchase only.
* Our Service Plans do not cover the cost of parts, suspension units, hydraulic brakes or parts de-greasing. Service Plan vouchers are non-replaceable and non-refundable. Click here for full Terms + Conditions
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Opening Hours
- Monday
- 10am - 7pm
- Tuesday
- 10am - 7pm
- Wednesday
- 10am - 7pm
- Thursday
- 10am - 7pm
- Friday
- 10am - 7pm
- Saturday
- 9am - 6pm
- Sunday
- 11am - 5pm
Bank Holiday Hours
- Bank Holiday Monday
- 11am - 5pm
- Tuesday 5th June
- 11am - 5pm
Address
Manager
Richard Sterland
Mechanic
Mark Low
