Camden Store
Our store in Camden has a magical quality. There is something Tardis-like about it! From the outside it looks like a relatively small local bike shop. The front part of the shop has frames and wheels hanging from every spare hook on the ceiling and feels like a traditional bicycle shop where you feel confident that they will have the special widget that you have been searching everywhere for. However, step further inside and you soon realise that you are entering an Aladdin's Cave.
Crammed with the latest glittering bicycles for commuting, mountain biking, road biking and BMX all contained within the biggest bike showroom in North London. We have over 300 bikes on the premises from all the best manufacturers displayed in the massive showroom at the back of the store.
If you're looking for the most comprehensive bike shop in North London there is no need to look further than CycleSurgery Camden.
Customer Testimonials
"I just wanted to write and compliment your staff. I recently bought a Specialized Roubaix from you, and from day one everyone in the shop was helpful, cheery, full of advice and, most importantly, professional.
It seemed to me that they hold a genuine love for bikes, and each of them expressed pros and cons about the purchase I was making as if they were going to buy the bike themselves. Mark, Phil and Rich all stood out with great advice on geometry, frame size and potential upgrades, and all seemed content to sell the right thing rather than just sell. In this climate, that is a great asset to hold onto.
One thing that stood out in particular was the appreciation that this is not an everyday purchase, and that I needed time to think. This actually was a deciding factor in buying the bike against other similar frames which I test rode - the fact that the guys in the shop did not hurry me into a purchase.
If the post-sales support matches the pre-sales level, then this branch is an exceptionally well run shop, and compliments to all putting the effort in."
Jon K, 26th March 2012
"I thought I would just take the time to send you an email in praise of your excellent staff. I encountered this when I recently got knocked off my bike by a bus. I am the first to admit that I don't know much about my bike, so I took it into [another cycle shop] for a bit of advice on what was broken and how long it would take to fix. Their quote was £18 for three broken spokes, which bemused me as the back wheel was, even to my amateur eyes, completely warped.
I then toddled down to Cycle Surgery Camden, where the boys were happy to give me advice and a quote. They were also happy to store the broken bike until other plans could be made. Above all they were helpful and polite, and a credit to your company. They also pointed out the true damage to my bike, which was, as I suspected, a little more than a couple of broken spokes (in fact two new wheels and almost £250 for the bus company to pay!).
Although the boys are not doing the repairs (I live on the other side of town so I have taken it into the City branch), they are completely intrinsic to making me a Cycle Surgery customer, and from here on out I can safely say I won't be going to [the other cycle shop] again.
Anyway, thanks for the great customer experience.
Best wishes,"
Rachel J, 12th March 2012
"I just want to send my sincere thanks and commendation for the excellent after-sales service you, at Cycle Surgery Camden, provided me by going to extraordinary lengths to release my tampered-with lock at St. Pancras on Saturday.
I am very grateful that you were so supportive and "rescued" my bike."
Victor M, 12th March 2012
"You recently gave my ten year old Brompton a fantastic service and its hard to describe but it feels smooth and fast. Thank you Mat."
Nick H, 6th December 2011
"I should very much like to put on record how delighted I was with the service proffered to me by Steve in Cycle Surgery's Chalk Farm Road shop.
As a completely inexperienced cycling beginner, I found it invaluable to be able to consult with Steve on what oil I needed for the chain on my old bicycle. He fielded my 'twenty questions' and arguments over that one little item with great patience, and knowledgeably.
During my visit I committed a thoughtless error; it's the kindness with which Steve showed me how to balance the event that has elicited this e-mail."
Ms E Sullivan, 3rd September 2010
Workshop Services
Our Workshop mechanics are Cytec qualified which is the benchmark for quality service in our industry. Our workshop has all the necessary tools and parts to get your bike fixed up and back on the road, usually with same day service. If the repair requires a specialist part then we can special order it in for you and book your repair as soon as it arrives. Our workshop team are happy to answer customer enquiries and give good honest advice to help you decide what level of service your bike needs.
In order to give you a transparent overview of pricing for all activities carried out in our workshops, we have listed approximate costs below. All prices serve only as a guideline and can vary depending on the age, condition and type of bike. There is a minimum labour charge of £10. We will always happily give you an approximate quote for any jobs not listed below. All parts are charged separately.
Please note: There will be an additional labour charge for fitting new parts and accessories, e.g. Brake blocks, cables, chain etc.
For further details on what each service includes, please click on the service title below:
| Full Service | £130 |
|---|---|
| General Service | £55 |
| General Service + Drive Train De-Grease | £65 |
| Suspension Servicing | See here for details |
Wheel Building
Standard wheel building prices are below, although these may vary for specialist wheels e.g. bladed spokes, downhill, BMX or Brompton
| Standard (with purchase of new hub & rim) | £45 per wheel |
|---|---|
| Tubeless or BMX (with purchase of new hub & rim) | £50 per wheel |
| Optional Extras | |
| Black Spokes | £10 / wheel |
| Alloy nipples | £10 / wheel |
| Cut out old spokes | £10 / wheel |
General Maintenance
Labour charges for various maintenance jobs (Parts will be charged for separately)
| Front+rear gear adjustment | from £20 |
|---|---|
| Brake adjustment (not hydraulic) | from £10 |
| True wheel | from £15 |
| Replace broken spoke | from £20 |
| Fit new tube or tyre | from £12 |
| Fit new rear tube/tyre to hub geared bike | from £20 |
| Fit new rear tube or tyre (covered in chainguards) | from £25 |
| Fit new wheel (front) | from £15 |
| Fit new wheel (rear) inc. realignment of gears | from £22 |
| Hydraulic brake bleeding (per brake) | from £25 |
| Hydraulic brake service (per brake) | from £30 |
Replacement of Individual Parts
Labour charges for the replacement of individual parts (Parts will be charged for separately)
| Bottom bracket fit inc re-cutting of thread | from £30 |
|---|---|
| Bottom bracket fit for Hollowtech II type inc facing | from £30 |
| Headset inc headtube inspection | from £30 |
| Gear cable | from £15 |
| Brake block or cable (caliper brake) | from £15 |
| Brake block or cable (centre pull / V-brake) | from £15 |
| Fit new derailleur (front or rear) inc set up gears | from £30 |
| Block & chain inc gear set up, lube mechs & cables | from £30 |
Bike Storage Costs
We have very limited space for bike storage and would therefore ask that customers collect their bike on the day of repair. We are forced to charge a bike storage supplement of £10 per day, calculated from the day of repair to the day of collection.
Service Plans
Why not take the hassle and some of the cost out of maintaining your new cycle by choosing one of the new service plans that we have on offer? All our stores have fully functioning workshops with experienced mechanics who will keep your bike riding at its most efficient.
Our Service Plan Options
| Plan One - One General Service (RRP £55) within the first year of ownership * | £35 |
|---|---|
| Plan Two - Two General Services (RRP £110) within 18 months of ownership * | £65 |
| Plan Three - Three General Services (RRP £165) within two years of ownership * | £99 |
Our Service Plans can be purchased for cycles sold by Cycle Surgery at the time of purchase and up to 6 weeks after purchase only.
* Our Service Plans do not cover the cost of parts, suspension units, hydraulic brakes or parts de-greasing. Service Plan vouchers are non-replaceable and non-refundable. Click here for full Terms + Conditions
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Opening Hours
- Monday
- 9am - 6pm
- Tuesday
- 8am - 7pm
- Wednesday
- 9am - 6pm
- Thursday
- 8am - 7pm
- Friday
- 9am - 6pm
- Saturday
- 9am - 6pm
- Sunday
- 11am - 5pm
Bank Holiday Hours
- Bank Holiday Monday
- 11am - 5pm
- Tuesday 5th June
- 11am - 5pm
Address
Manager
Andrew Sudworth
