Holborn Store
Located one minute from Holborn Underground station our store boasts a full repair and servicing workshop, over 300 bikes on the premises, a wide range of clothing and accessories and a branch of Runner's Need to deliver the first single-stop bike and running store in the heart of Central London.
Boasting a massive shop floor space, great selection of kit and knowledgeable advice from a team of friendly staff, this highly visible location has become a real landmark for cyclists in the area. In addition, our large workshop boasts a highly experienced team of technicians that pride themselves on getting customers back on their bike same day 99% of time.
The Manager, Tim, puts it like this:
"Spring 2011 we will be celebrating our 6th year in Holborn since our opening in the 2005. We have seen cycling in London continue to grow with more people choosing two wheels instead of public transport to get around town. London is now showing the world that it is a city that embraces cycling and we're proud to be a part of that"
So why not pop in and have a look around the next time you're in the area? We're open 7 days a week and are always happy to help.
Customer Testimonials
"Just had exceptional service from one of your employees. Talked me through a few tweaks needed to my own bike in a non-condescending fashion and showed me how to fix what I could myself, whilst quoting an honest price for some bits I might need help with. Exceptional - such a refreshing attitude. I bought some lights from you guys last week and I will absolutely be coming back to you for repeat business thanks to the attitude of the guy who served me today."
Jill P, 16th January 2012
"Just to let you know what fantastic service I received this morning at your Holborn branch. I came in at about 8ish with a rear puncture a little distressed and the gentleman who I believe was the workshop manager was probably the most helpful person I have come across, was very kind & offered superb assistance & the tools to fix my puncture.
I would be most grateful if you can thank him again on my behalf & that I will highly recommend you to my colleagues.
Thanks again for the great service - its very hard to find this nowadays."
Rajesh K, 15th September 2011
"My Commencal was in for repairs a few weeks back and I just wanted to drop you a note to say how great your staff were, the mechanic who was working on my bike [Andis] made sure to call me to let me know how the work was coming on and also check before making any major fixes; having now had the chance to give the bike the abuse it loves I’m glad to say I’ve been really impressed with how it’s running, literally perfect.
All in all considering how much hassle it normally is getting my bikes fixed I’m now a Cycle Surgery convert and will use you whenever any of my bikes need some work - Thanks!"
A Hurdle, 11th April 2011
Workshop Services
Our Workshop mechanics are Cytec qualified which is the benchmark for quality service in our industry. Our workshop has all the necessary tools and parts to get your bike fixed up and back on the road, usually with same day service. If the repair requires a specialist part then we can special order it in for you and book your repair as soon as it arrives. Our workshop team are happy to answer customer enquiries and give good honest advice to help you decide what level of service your bike needs.
In order to give you a transparent overview of pricing for all activities carried out in our workshops, we have listed approximate costs below. All prices serve only as a guideline and can vary depending on the age, condition and type of bike. There is a minimum labour charge of £10. We will always happily give you an approximate quote for any jobs not listed below. All parts are charged separately.
Please note: There will be an additional labour charge for fitting new parts and accessories, e.g. Brake blocks, cables, chain etc.
For further details on what each service includes, please click on the service title below:
| Full Service | £130 |
|---|---|
| General Service | £55 |
| General Service + Drive Train De-Grease | £65 |
| Suspension Servicing | See here for details |
Wheel Building
Standard wheel building prices are below, although these may vary for specialist wheels e.g. bladed spokes, downhill, BMX or Brompton
| Standard (with purchase of new hub & rim) | £45 per wheel |
|---|---|
| Tubeless or BMX (with purchase of new hub & rim) | £50 per wheel |
| Optional Extras | |
| Black Spokes | £10 / wheel |
| Alloy nipples | £10 / wheel |
| Cut out old spokes | £10 / wheel |
General Maintenance
Labour charges for various maintenance jobs (Parts will be charged for separately)
| Front+rear gear adjustment | from £20 |
|---|---|
| Brake adjustment (not hydraulic) | from £10 |
| True wheel | from £15 |
| Replace broken spoke | from £20 |
| Fit new tube or tyre | from £12 |
| Fit new rear tube/tyre to hub geared bike | from £20 |
| Fit new rear tube or tyre (covered in chainguards) | from £25 |
| Fit new wheel (front) | from £15 |
| Fit new wheel (rear) inc. realignment of gears | from £22 |
| Hydraulic brake bleeding (per brake) | from £25 |
| Hydraulic brake service (per brake) | from £30 |
Replacement of Individual Parts
Labour charges for the replacement of individual parts (Parts will be charged for separately)
| Bottom bracket fit inc re-cutting of thread | from £30 |
|---|---|
| Bottom bracket fit for Hollowtech II type inc facing | from £30 |
| Headset inc headtube inspection | from £30 |
| Gear cable | from £15 |
| Brake block or cable (caliper brake) | from £15 |
| Brake block or cable (centre pull / V-brake) | from £15 |
| Fit new derailleur (front or rear) inc set up gears | from £30 |
| Block & chain inc gear set up, lube mechs & cables | from £30 |
Bike Storage Costs
We have very limited space for bike storage and would therefore ask that customers collect their bike on the day of repair. We are forced to charge a bike storage supplement of £10 per day, calculated from the day of repair to the day of collection.
Service Plans
Why not take the hassle and some of the cost out of maintaining your new cycle by choosing one of the new service plans that we have on offer? All our stores have fully functioning workshops with experienced mechanics who will keep your bike riding at its most efficient.
Our Service Plan Options
| Plan One - One General Service (RRP £55) within the first year of ownership * | £35 |
|---|---|
| Plan Two - Two General Services (RRP £110) within 18 months of ownership * | £65 |
| Plan Three - Three General Services (RRP £165) within two years of ownership * | £99 |
Our Service Plans can be purchased for cycles sold by Cycle Surgery at the time of purchase and up to 6 weeks after purchase only.
* Our Service Plans do not cover the cost of parts, suspension units, hydraulic brakes or parts de-greasing. Service Plan vouchers are non-replaceable and non-refundable. Click here for full Terms + Conditions
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Opening Hours
- Monday
- 8am - 7pm
- Tuesday
- 8am - 7pm
- Wednesday
- 8am - 7pm
- Thursday
- 8am - 7pm
- Friday
- 8am - 7pm
- Saturday
- 9am - 6pm
- Sunday
- 11am - 5pm
Bank Holiday Hours
- Bank Holiday Monday
- 11am - 5pm
Address
Manager
Roland Thurston
Workshop Manager
Karl Avery
Mechanics
Andis
Martin
