Kensington Store

Welcome to Cycle Surgery Kensington, we are located on Kensington High Street a short walk from Kensington High St tube station. Better still ride your bike and bring it inside the store while you browse.

The store is managed by Ian and his team of experienced, friendly guys who live to cycle all kinds of bikes.

The Kensington Team Kensington Bike Shop - Cyclesurgery

Store Manager Ian Harding:

"We cater for all cyclists, with a wide range of over 100 bike on display on the ground floor and basement show room , from road bikes to commuter bikes along with children’s bike’s. Brands include Specialized, Orbea, Trek, Wilier, Ridgeback and Brompton. We offer test rides on all bikes, or we can pop your choice of bike into the turbo trainer and test the bike in store.

We also have a large range of cycle clothing from brands such as: Etxeondo, Mavic, Castelli, Le Coq Sportif, Gore, Endura, Altura and Oakley glasses."

Together with Snow and Rock and Runners Need (the three stores are all connected) we’re open 7 days a week, so come in and say hello and we will be more than happy to chat about your cycling needs.

Assistant Store Manager Ricardo Vales:

"We have a very professional team of experienced cyclists. Some with background on the road, other with background in the trails and, each one of us use the bike on a daily basis so, either you are a road cyclist enthusiast, an avid mountain biker or just a simple commuter, we can help you with anything bike related. Our friendly yet professional approach will certainly guide you through your needs. After all: we’re all cyclists!"

RunnersNeed logo

The specialist running company, Runners Need, comes to Kensington, offering a large selection of running shoes and apparel - everything that runners need!

Customer Testimonials

"I really just wanted to say a Big Thank You to Ian, the Manager of the Kensington High Street Branch.

I must say I found buying my bike unbelievably stressful, but the kindness of the CycleSurgery staff and especially Ian was second to none. I think they are the most helpful people! I am now enjoying my lovely bike and am looking forward to our first service and many years of going back to the Kensington store for help and for getting all my bits and pieces.

I completely recommend the CycleSurgery to anyone thinking of getting a bike. They are just so kind to people who are not that much into cycling yet and so helpful in any aspect of purchasing a bike."

Cerstin M, 18th April 2013

"Many thanks for your help & great service, much appreciated"

Yngwie W, 4th October 2012

"Over the past two years I have found cycle surgery staff to be fantastic - enthusiastic, professional, knowledgeable, efficient and friendly. Today, Liam epitomized this and I left feeling so pleased that I walked into this particular store two years ago to get my first ever bike."

Farrah J, 4th October 2012

Workshop Services

cytech logo

Our Workshop mechanics are Cytec qualified which is the benchmark for quality service in our industry. Our workshop has all the necessary tools and parts to get your bike fixed up and back on the road, usually with same day service. If the repair requires a specialist part then we can special order it in for you and book your repair as soon as it arrives. Our workshop team are happy to answer customer enquiries and give good honest advice to help you decide what level of service your bike needs.

In order to give you a transparent overview of pricing for all activities carried out in our workshops, we have listed approximate costs below. All prices serve only as a guideline and can vary depending on the age, condition and type of bike. There is a minimum labour charge of £10. We will always happily give you an approximate quote for any jobs not listed below. All parts are charged separately.

Please note: There will be an additional labour charge for fitting new parts and accessories, e.g. Brake blocks, cables, chain etc.

For further details on what each service includes, please click on the service title below:

Back on the road Service£30
General Service (including de-grease)£60
Full Service£120
Suspension ServicingSee here for details

Wheel Building

Standard wheel building prices are below, although these may vary for specialist wheels e.g. bladed spokes, downhill, BMX or Brompton

Standard (with purchase of new hub & rim)£40 per wheel

General Maintenance

Labour charges for various maintenance jobs (Parts will be charged for separately)

Front+rear gear adjustmentfrom £20
Brake adjustment (not hydraulic)from £10
True wheelfrom £15
Replace broken spokefrom £20
Fit new tube or tyrefrom £12 (£20 for both wheels)
Fit new rear tube/tyre to hub geared bikefrom £20
Fit new rear tube or tyre (covered in chainguards)from £20
Fit new wheel (front)from £15
Fit new wheel (rear) inc. realignment of gearsfrom £20
Hydraulic brake bleeding (per brake)from £25
Hydraulic brake service (per brake)from £30

Replacement of Individual Parts

Labour charges for the replacement of individual parts (Parts will be charged for separately)

Bottom bracket fit inc re-cutting of threadfrom £30
Bottom bracket fit for Hollowtech II type inc facingfrom £30
Headset inc headtube inspectionfrom £30
Gear cablefrom £15
Brake block or cable (caliper brake)from £15
Brake block or cable (centre pull / V-brake)from £15
Fit new derailleur (front or rear) inc set up gearsfrom £30
Block & chain inc gear set up, lube mechs & cablesfrom £30
Full Mudguard Sets£20
Computer£10
Rack£15
Grips/Bar tape£10
Misc Accessory Fitting£10

Bike Storage Costs

We have very limited space for bike storage and would therefore ask that customers collect their bike on the day of repair. We are forced to charge a bike storage supplement of £10 per day, calculated from the day of repair to the day of collection.

Service Plans

Why not take the hassle and some of the cost out of maintaining your new cycle by choosing one of the new service plans that we have on offer? All our stores have fully functioning workshops with experienced mechanics who will keep your bike riding at its most efficient.

Our Service Plan Options

Plan One - One General Service (RRP £60) within the first year of ownership *£40
Plan Two - Two General Services (RRP £120) within 18 months of ownership *£70
Plan Three - Three General Services (RRP £180) within two years of ownership *£100

Our Service Plans can be purchased for cycles sold by Cycle Surgery at the time of purchase and up to 6 weeks after purchase only.

* Our Service Plans do not cover the cost of parts, suspension units, hydraulic brakes or parts de-greasing. Service Plan vouchers are non-replaceable and non-refundable. Click here for full Terms + Conditions


View CycleSurgery Kensington in a larger map

Opening Hours

Monday
9am - 7pm
Tuesday
9am - 7pm
Wednesday
9am - 7pm
Thursday
9am - 7pm
Friday
9am - 7pm
Saturday
10am - 7pm
Sunday
11.30am - 5.30pm

Bank Holiday Hours

Bank Holiday Monday
10am - 6pm

Address

CycleSurgery
186
Kensington High Street,
London
W8 7RG
UK

Contact Details

Email: Kensington@cyclesurgery.com

Tel: 0207 368 5188

Manager

Ian Harding

Assistant Manager

Ricardo Vales

Mechanics

Workshop Manager: Nick Boor

Mechanic: Boris Sigler

Bike Brands in Store

  • Brompton
  • Charge
  • Early Rider
  • Electra
  • Orbea
  • Pashley
  • Pinarello
  • Ridgeback
  • Specialized
  • Wilier
  • Whyte