Kensington Store
Welcome to Cycle Surgery Kensington, we are located on Kensington High Street, a short walk from Kensington High St tube station, alternatively you can cycle by and bring your bike into the store while you browse.
The store is managed by Ian and his team of experienced, friendly guys who live to cycle all kinds of bikes.
Store Manager Ian Harding:
"We cater for all cyclists, with a wide range of bikes, from commuter to road bikes along with bike’s for children. All on display in our basement show room with over 100 bikes, including Wilier, Specialized, Marin, Globe, Ridgeback, Dahon, Pashley and Brompton. We offer test rides on all our bikes, so that you can try before you buy. We also have a large range of clothing from the brands such as: Assos, Sugoi, Fox, Oakley and accessories from the biggest names in the cycling industry."
We operate a fully equipped workshop with qualified mechanics who fix everything from your squeaky brakes to full servicing on your high end trusted ride. You’ll know your bike is in safe hands, call to book an appointment.
Together with Snow+Rock, (the two stores are connected) we're open 7 days a week, so come in and say hello and we will be more than happy to chat about your cycling needs.
Phil Hastings, CycleSurgery Kensington Key Holder:
"Passionate about road racing whilst growing up, I now find that my cycling is more about fitness and recreation. I enjoy hitting the trails on my Marin MTB with some of the guys from the shop, going riding the cols in France and mostly using my bike as much as possible to get around London. It’s the way to go!
Working in the shop with a great team of likeminded cycle loving individuals is a bit like working in a toyshop for me. I’ve met some great people while working here and its great being able to talk bikes with complete novices and more experienced riders alike".
The specialist running company, Runners Need, comes to Kensington, offering a large selection of running shoes and apparel - everything that runners need!
Customer Testimonials
"Many thanks for your help & great service, much appreciated"
Yngwie W, 4th October 2012
"Over the past two years I have found cycle surgery staff to be fantastic - enthusiastic, professional, knowledgeable, efficient and friendly. Today, Liam epitomized this and I left feeling so pleased that I walked into this particular store two years ago to get my first ever bike."
Farrah J, 4th October 2012
Workshop Services
Our Workshop mechanics are Cytec qualified which is the benchmark for quality service in our industry. Our workshop has all the necessary tools and parts to get your bike fixed up and back on the road, usually with same day service. If the repair requires a specialist part then we can special order it in for you and book your repair as soon as it arrives. Our workshop team are happy to answer customer enquiries and give good honest advice to help you decide what level of service your bike needs.
In order to give you a transparent overview of pricing for all activities carried out in our workshops, we have listed approximate costs below. All prices serve only as a guideline and can vary depending on the age, condition and type of bike. There is a minimum labour charge of £10. We will always happily give you an approximate quote for any jobs not listed below. All parts are charged separately.
Please note: There will be an additional labour charge for fitting new parts and accessories, e.g. Brake blocks, cables, chain etc.
For further details on what each service includes, please click on the service title below:
| Back on the road Service | £30 |
|---|---|
| General Service (including de-grease) | £60 |
| Full Service | £120 |
| Suspension Servicing | See here for details |
Wheel Building
Standard wheel building prices are below, although these may vary for specialist wheels e.g. bladed spokes, downhill, BMX or Brompton
| Standard (with purchase of new hub & rim) | £40 per wheel |
|---|
General Maintenance
Labour charges for various maintenance jobs (Parts will be charged for separately)
| Front+rear gear adjustment | from £20 |
|---|---|
| Brake adjustment (not hydraulic) | from £10 |
| True wheel | from £15 |
| Replace broken spoke | from £20 |
| Fit new tube or tyre | from £12 (£20 for both wheels) |
| Fit new rear tube/tyre to hub geared bike | from £20 |
| Fit new rear tube or tyre (covered in chainguards) | from £20 |
| Fit new wheel (front) | from £15 |
| Fit new wheel (rear) inc. realignment of gears | from £20 |
| Hydraulic brake bleeding (per brake) | from £25 |
| Hydraulic brake service (per brake) | from £30 |
Replacement of Individual Parts
Labour charges for the replacement of individual parts (Parts will be charged for separately)
| Bottom bracket fit inc re-cutting of thread | from £30 |
|---|---|
| Bottom bracket fit for Hollowtech II type inc facing | from £30 |
| Headset inc headtube inspection | from £30 |
| Gear cable | from £15 |
| Brake block or cable (caliper brake) | from £15 |
| Brake block or cable (centre pull / V-brake) | from £15 |
| Fit new derailleur (front or rear) inc set up gears | from £30 |
| Block & chain inc gear set up, lube mechs & cables | from £30 |
| Full Mudguard Sets | £20 |
| Computer | £10 |
| Rack | £15 |
| Grips/Bar tape | £10 |
| Misc Accessory Fitting | £10 |
Bike Storage Costs
We have very limited space for bike storage and would therefore ask that customers collect their bike on the day of repair. We are forced to charge a bike storage supplement of £10 per day, calculated from the day of repair to the day of collection.
Service Plans
Why not take the hassle and some of the cost out of maintaining your new cycle by choosing one of the new service plans that we have on offer? All our stores have fully functioning workshops with experienced mechanics who will keep your bike riding at its most efficient.
Our Service Plan Options
| Plan One - One General Service (RRP £60) within the first year of ownership * | £40 |
|---|---|
| Plan Two - Two General Services (RRP £120) within 18 months of ownership * | £70 |
| Plan Three - Three General Services (RRP £180) within two years of ownership * | £100 |
Our Service Plans can be purchased for cycles sold by Cycle Surgery at the time of purchase and up to 6 weeks after purchase only.
* Our Service Plans do not cover the cost of parts, suspension units, hydraulic brakes or parts de-greasing. Service Plan vouchers are non-replaceable and non-refundable. Click here for full Terms + Conditions
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Opening Hours
- Monday
- 10am - 7pm
- Tuesday
- 10am - 7pm
- Wednesday
- 10am - 7pm
- Thursday
- 10am - 7pm
- Friday
- 10am - 7pm
- Saturday
- 10.00am - 7.00pm
- Sunday
- 11.30am - 5.30pm
Bank Holiday Hours
- Bank Holiday Monday
- 10am - 6pm
Address
Manager
Ian Harding
Mechanics
Liam Downs
Jono Hamlin
