West Hampstead Store

Having been refurbished, CycleSurgery West Hampstead, has the charms and welcome of a local bike shop, with the style and wow factor that you have come to expect!

With a chilled and welcoming atmosphere, why not pop into check out our huge range of stock, whether it's a pump adaptor or a £3000 bike, no request is too big or too small.

We have the small shop feel with all the latest bikes and kit, and without all the dirty bits!

Our showroom is spread over two floors, we always have around 175 bikes on the premises, offering a great selection of the top brands - the latest bikes, clothing and kit.

The Manager of the shop (Matthew) explains the joys of West Hampstead:

"Being a local bike shop is all about the service we offer, from fixing a punctured bugaboo; stripping down a high end road bike for the next race, or tinkering with your mountain bike for the next weekend thrash of the heath with your mates, this is a great shop to work in, all the latest products, with that something you just don't get elsewhere. Come and check us out, we've got something for you"

There is a real sense of community in the area as the store is surrounded by cafés, restaurants and the type of local shops that make up a thriving high street - baker, green grocer and a great bookshop next door.

CycleSurgery West Hampstead is the most suburban of the original London CycleSurgerys and has been here since 1999. Over this time the workshop has remained the linchpin of the store, our workshop is staffed by Cytech qualified mechanics, and is open for servicing 5 days a week.

We offer full test ride facilities, a great clothing range and the best range of children's bikes in northwest London. Why not pop in and see us sometime?

Outside West Hampstead Bike Shop - CycleSurgery Inside West Hampstead Bike Shop - CycleSurgery

Customer Testimonials

"I wish to compliment the service I receive from the West Hampstead shop, especially when it comes to servicing my bike.

I have an Orange Alpine 160 bike that I regularly have serviced in West Hampstead and I also use the shop to equip myself as and when I need to.

Recently I had a major service done on my bike in preparation for a mountain bike holiday in the French Alps (Les Gets / Morzine).

Just got back and I can report that the bike performed well with no problems whatsoever (contrary to many other riders in my group) despite the demanding riding I have done.

In short, I am really happy with the care and attention I get from the team in West Hampstead and especially from Anthony the bike mechanic."

Regards, Yohanan M, 15th July 2012

Workshop Services

cytech logo

Our Workshop mechanics are Cytec qualified which is the benchmark for quality service in our industry. Our workshop has all the necessary tools and parts to get your bike fixed up and back on the road, usually with same day service. If the repair requires a specialist part then we can special order it in for you and book your repair as soon as it arrives. Our workshop team are happy to answer customer enquiries and give good honest advice to help you decide what level of service your bike needs.

In order to give you a transparent overview of pricing for all activities carried out in our workshops, we have listed approximate costs below. All prices serve only as a guideline and can vary depending on the age, condition and type of bike. There is a minimum labour charge of £10. We will always happily give you an approximate quote for any jobs not listed below. All parts are charged separately.

Please note: There will be an additional labour charge for fitting new parts and accessories, e.g. Brake blocks, cables, chain etc.

For further details on what each service includes, please click on the service title below:

Back on the road Service£30
General Service (including de-grease)£60
Full Service£120
Suspension ServicingSee here for details

Wheel Building

Standard wheel building prices are below, although these may vary for specialist wheels e.g. bladed spokes, downhill, BMX or Brompton

Standard (with purchase of new hub & rim)£40 per wheel

General Maintenance

Labour charges for various maintenance jobs (Parts will be charged for separately)

Front+rear gear adjustmentfrom £20
Brake adjustment (not hydraulic)from £10
True wheelfrom £15
Replace broken spokefrom £20
Fit new tube or tyrefrom £12 (£20 for both wheels)
Fit new rear tube/tyre to hub geared bikefrom £20
Fit new rear tube or tyre (covered in chainguards)from £20
Fit new wheel (front)from £15
Fit new wheel (rear) inc. realignment of gearsfrom £20
Hydraulic brake bleeding (per brake)from £25
Hydraulic brake service (per brake)from £30

Replacement of Individual Parts

Labour charges for the replacement of individual parts (Parts will be charged for separately)

Bottom bracket fit inc re-cutting of threadfrom £30
Bottom bracket fit for Hollowtech II type inc facingfrom £30
Headset inc headtube inspectionfrom £30
Gear cablefrom £15
Brake block or cable (caliper brake)from £15
Brake block or cable (centre pull / V-brake)from £15
Fit new derailleur (front or rear) inc set up gearsfrom £30
Block & chain inc gear set up, lube mechs & cablesfrom £30
Full Mudguard Sets£20
Grips/Bar tape£10
Misc Accessory Fitting£10

Bike Storage Costs

We have very limited space for bike storage and would therefore ask that customers collect their bike on the day of repair. We are forced to charge a bike storage supplement of £10 per day, calculated from the day of repair to the day of collection.

Service Plans

Why not take the hassle and some of the cost out of maintaining your new cycle by choosing one of the new service plans that we have on offer? All our stores have fully functioning workshops with experienced mechanics who will keep your bike riding at its most efficient.

Our Service Plan Options

Plan One - One General Service (RRP £60) within the first year of ownership *£40
Plan Two - Two General Services (RRP £120) within 18 months of ownership *£70
Plan Three - Three General Services (RRP £180) within two years of ownership *£100

Our Service Plans can be purchased for cycles sold by Cycle Surgery at the time of purchase and up to 6 weeks after purchase only.

* Our Service Plans do not cover the cost of parts, suspension units, hydraulic brakes or parts de-greasing. Service Plan vouchers are non-replaceable and non-refundable. Click here for full Terms + Conditions

View CycleSurgery West Hampstead in a larger map

Opening Hours

9am - 6pm
8am - 7pm
9am - 6pm
8am - 7pm
9am - 6pm
9am - 6pm
11am - 5pm

Christmas Hours

21st - 23rd Dec
8am - 8pm
Christmas Eve
8am - 5pm
Christmas Day
Boxing Day
11am - 5pm
27th - 28th Dec
11am - 5pm
29th - 30th Dec
9am - 7pm
New Years Eve
9am - 5pm
New Years Day


West End Lane,
West Hampstead,

Contact Details

Email: westhampstead@cyclesurgery.com

Tel: 0207 431 4300


Matthew Glance

Bike Brands in Store

  • Brompton
  • Early Rider
  • Pinarello
  • Ridgeback
  • Specialized