Workshop Services
The first thing every cyclist should be aware of is that a bicycle is just like any other machine - in order for it to work efficiently it needs to be maintained on a regular basis. At Cycle Surgery we employ qualified mechanics trained to the highest national level for cycle maintenance NVQ/ Cytech. You can be assured that your bike will be looked after by well-trained professionals when you have it serviced with us.
The type of bike you ride and the usage will dictate the frequency of servicing. However, the main thing to remember is that regular maintenance is preferable to emergency repairs for you and your bike.
We recommend that before every ride you give your bike a visual check-over to make sure that there are no loose parts, frayed cables, splits in tyres or obstructions in the wheels. If you are in any doubt or you feel the bike could do with a more stringent inspection and treatment, make a booking at your local Cycle Surgery for a guaranteed professional service.
We endeavour to help all cyclists whenever we can, but please book your servicing well in advance if you need your bike for a particular event or date. The type of bike you ride and the usage will dictate the frequency of servicing you require. Please contact your local store for further guidance.
Prices
For workshop prices please visit your local store home page - Click for Workshop Prices
Same Day Service
99% of services are completed same day. We will always contact you if the work needs to take any longer. Please be aware that bookings are essential as our workshops get very busy.
Bike Storage Costs
We have very limited space for bike storage and would therefore ask that customers collect their bike on the day of repair. We are forced to charge a bike storage supplement of £10 per day, calculated from the day of repair to the day of collection.
Service Plans
Why not take out the hassle and some of the cost out of maintaining your new cycle by taking out one of the new service plans that we have introduced? All our stores have fully functioning workshops with experienced mechanics who will keep your bike riding at its most efficient.
Our ServicePlan Options
- Plan One - One General Service (RRP £55) within the first year of ownership * - £35
- Plan Two - Two General Services (RRP £110) within 18 months of ownership * - £65
- Plan Three - Three General Services (RRP £165) within two years of ownership * - £99
Our Service Plans can only be purchased for cycles sold by CycleSurgery at time of purchase and up to 6 weeks after purchase, both in store and through CycleSurgery.com.
* Our Service Plans do not cover the cost of parts, hydraulic units, hydraulic brakes or parts de-greasing.Service Plan vouchers are non-replaceable and non-refundable. Click here for full Terms + Conditions
Full Service
The full service offers you a thorough overhaul, with the aim of restoring your bike to how it worked when it was brand new. It includes all of the following:
- Bike stripped down to the frame, then cleaned and checked for alignment and damage. All threads cleaned and checked.
- Hubs disassembled, cleaned, inspected, then rebuilt with fresh grease, refitted & checked for movement
- Bottom Bracket removed, cleaned, inspected, then rebuilt with fresh grease, refitted & checked for movement
- Headset removed, cleaned, inspected, then rebuilt with fresh grease, refitted & checked for movement
- All other fittings removed, checked for wear, cleaned and re-lubricated replacing all cables and housings
- Brake blocks / disc pads checked and replaced if required
- Replacement of any other worn parts if required
- Safety check (all fittings / mudguards / racks etc. are securely fastened)
- Chain cleaned and lubricated, gears set up
Standard General Service
Includes all of the following:
- Frame & forks wiped down and checked for alignment
- Headset checked for free movement and adjusted if required
- Bottom Bracket checked for free movement and adjusted if required
- Allen bolts checked and tightened to correct torque
- External adjustment of all bearings
- Lubrication of chain, mechs & cables
- Adjustment of brakes and gears
- Wheel hubs and rims checked for damage and wear
- Pump and inspect tyres for wear and tear
- Safety check (all fittings / mudguards / racks etc. are securely fastened)
- Brakes checked for effective operation and adjusted
Standard General Service + Drive-Train Degrease
Includes all work carried out for a standard general service (as above), plus drivetrain (chain, cassette, chainset, front / rear mech) removed, de-greased, cleaned, checked for wear and re-lubricated.
(Does not include parts or servicing of suspension and hydraulic brakes)Suspension Servicing
Fork or rear suspension charged according to external servicing agent + £30 handling fee for removal of unit, postage, refitting and adjustment.
Wheel Building
Our Mechanics can hand-build any wheel you like, exactly conforming to your requirements (please ask for a quote). Standard wheel building prices are below, although these may vary for specialist wheels e.g. bladed spokes, Downhill, BMX or Brompton.
- Standard (with purchase of new hub and rim)
- Tubeless or BMX (with purchase of new hub and rim)
Includes labour, stainless steel double butted silver spokes, brass nipples as well as true and tension.
Optional Extras
- Black spokes
- Alloy nipples
- Cut out old spokes (used wheel builds)
NB: Additional labour will be charged for removal & fitting the wheel to the bike & any necessary brake and gear adjustments. Wheels built involving custom spoke cutting priced by arrangement
General Maintenance
A wide range of maintenance jobs can also be carried out - see the store pages for the price list:
- Front and rear gear adjustment
- Brake adjustment (not hydraulic)
- True wheel
- Replace broken spoke and true
- Fit new tube or tyre
- Fit new rear tube/tyre to hub geared bike
- Fit new rear tube or tyre (covered in chainguards)
- Fit new wheel (front)
- Fit new wheel (rear) incl. realignment of gears
- Hydraulic brake bleeding (per brake)
- Hydraulic brake service (per brake)
Replacement of Individual Parts
Labour charges for the replacement of individual parts (parts will be charged for separately):
- Bottom Bracket fit incl. re-cutting of thread
- Bottom Bracket fit for Hollowtech II type incl. facing
- Headset incl. headtube inspection
- Gear cable
- Brake block or cable (caliper brake)
- Brake block or cable (centre pull / V-brake) - Includes re-surfacing of brake blocks. Does not include labour for replacement of brake block and housing.
- Fit new derailleur (front or rear) incl. set up gears
- Block & chain incl. gear set up, lube mechs & cables
Please Note
All prices serve only as a guideline and can vary depending on the age, condition and type of bike.
There is a minimum labour charge of £10.00. We will always happily give you an approximate quote for any jobs not listed below. All parts are charged separately.
NB: There will be an additional labour charge for fitting new parts and accessories, e.g. Brake blocks, cables, chain etc.
