What we stand for
At Cycle Surgery we believe it’s important to do our part to help preserve the environment. We can’t imagine not having the beautiful landscapes the natural world allows us to run in, and we want to make sure that other generations can enjoy them too. We try our best to ensure that our factories and suppliers around the world treat their employees fairly and we participate in schemes to recycle waste electrical equipment. We’re always looking for ways to be cleaner, fairer and more responsible both for our staff, our suppliers, and the environment that we all love to enjoy
Find out more about how we’re committed to being the most responsible company that we can be.
We’re committed to making sure that everything we sell is made in a fair, responsible and sustainable way. We’ve set out clear guidelines for our factories and suppliers, to make sure that every person in the supply chain is safe, protected and properly represented. Each of our suppliers must sign and comply with our Corporate Social Responsibility Policy, which outlines eight important standards:
1. Freedom of association and the right to collective bargaining
Every worker has the right to join trade unions and to bargain collectively, without the fear of discrimination. In countries where this is prevented by law, employers must help to find alternative methods of association and bargaining.
2. Choice of employment
Every person working for our suppliers and factories does so out of choice - with no forced, bonded or involuntary labour, human trafficking or slavery. Every employee is free to leave their employer after a reasonable notice period.
3. Safety & hygiene
Our suppliers and factories have to provide a safe and hygienic working environment, preventing accidents and injuries, and providing access to clean toilets and safe drinking water. Physical abuse or discipline, sexual, or other harassment and verbal abuse must be prohibited.
4. Child labour
The suppliers and factories that we work with have to agree not to use child labour, and to ensure that employees under the age of 18 don’t work at night or in dangerous conditions. All policies and procedures have to comply with the relevant ILO (International Labour Organisation) standards.
5. Living wages
Every person working for our suppliers and factories is paid a wage that meets national legal standards, and is high enough to meet their basic needs. Employees are always provided with clear information before accepting employment, as well as regular information about how their wages have been calculated. Deductions are never used as disciplinary measures.
6. Working hours
Working hours have to comply with national legal standards, and workers can’t be made to work more than 48 hours per week, with one day off in every 7 day period. Overtime has to be voluntary and paid at a premium rate.
We ensure that our suppliers and factories don’t discriminate in hiring, compensation, access to training, promotion, termination or retirement for any reason.
8. Environmental standards
We care about the outdoors, and we ensure that our suppliers and factories uphold the same sustainable standards as we do to protect the environment. This includes minimising waste, encouraging recycling, using recycled materials, promoting conservation, avoid pollutants, and never testing any products on animals or treating animals with undue cruelty.
Carrier bag charge
The ‘Single Use Carrier Bag Charge Regulation’ came into force on the 5th October 2015, affecting all Cycle Surgery stores in England. The law means that single use carrier bags can no longer be given away free to our customers. It’s been introduced to reduce the number of carrier bags used in the UK, which will help to lessen environmental impact and improve sustainability.
At Cycle Surgery, we want to help everyone enjoy the outdoors, including those with visual, auditory or other impairments. That’s why we aim to conform to World Wide Web Consortium (W3C), Web Content Accessibility Guidelines (WCAG). By following these standards, we can vastly improve the shopping experience of those with impairments.
We value your feedback
We will continue to work on improving accessibility. If you have any on-going or new concerns, or other website related queries or questions about accessibility, please don’t hesitate to contact us. If you have a general query, please check our Frequently Asked Questions section, which may be able to provide your answer.
Waste electrical and electronic equipment regulations
The Waste Electrical and Electronic Equipment Directive is a UK law introduced in July 2007 with the aim to reduce the amount of waste created by electronic equipment. The amount of WEEE we throw away is increasing by around 5% every year, making it the fastest growing waste stream in the UK.
Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and human health. Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources, and also reduces the environmental and health risks associated with sending electrical goods to landfill.
The introduction of these regulations means that manufacturers of electrical equipment now need to pay for the collection, treatment and recovery of waste electrical equipment, and that the suppliers of equipment, like high street shops and internet retailers, are now able to allow customers to return their waste equipment free of charge.
So, as an example, if a customer bought a new GPS from us, we would accept their old GPS and prevent it from going into a landfill site by disposing of it safely.
Send us your WEEE items
Customers must return their WEEE items to us within 28 days of purchasing their new item.
If you would like to send us your old WEEE items, please contact us.
Under the WEEE regulations, all new electrical goods that fall under these regulations will be marked with the crossed-out wheelie bin symbol as shown here.
Waste battery and accumulator regulations
The majority of batteries in the UK are thrown away and end up in landfill where they can leak harmful chemicals into the soil. 22,000 tonnes of batteries ended up in landfill last year - which equates to the weight of over 3,000 elephants!
Recycling facilities for batteries are available at all of our stores. We dispose of returned batteries via the Battery Compliance Scheme.
Find out more
If you have any questions about sending us your old WEEE items, or disposing of batteries in our stores, please contact us.